Privacy Policy.

Last updated: July 27, 2026

1. Who We Are

Screen Masters (Screen Master Plus Door & Window) is a family-owned mobile window and door screen repair, replacement, and installation service based in Los Angeles, CA. We can be reached at (323) 313-8167 or [email protected].

2. Information We Collect

We collect the following personal information when you submit a contact form on our website:

  • Full name
  • Phone number
  • Email address
  • Service type requested
  • Project description / message
  • UTM parameters and referral source (for analytics purposes)

We also collect anonymous analytics data through Google Analytics 4 (GA4), including pages visited, time on site, device type, and general geographic location (city/region level). This data does not identify you personally.

3. How We Use Your Information

We use the information you provide to:

  • Respond to your service request and provide a free estimate
  • Schedule a mobile service visit at your property
  • Follow up on your inquiry via phone or email
  • Improve our website and services based on analytics data

We do not use your information for marketing to third parties, and we do not sell your personal data.

4. Who We Share Your Information With

Your information may be shared with the following third-party services:

  • Formspree — our form submission processor. Form data is transmitted to Formspree's servers and forwarded to our email. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.
  • Google Analytics 4 — anonymous analytics data is sent to Google. Google's privacy policy is available at policies.google.com/privacy.

We do not share your personal information with any other third parties.

5. Data Retention

Form submission data is retained in our email inbox for as long as necessary to complete your service request. Analytics data is retained in Google Analytics for 14 months by default. We do not maintain a separate database of customer records beyond our email correspondence.

6. Cookies

Our website uses Google Analytics cookies to understand how visitors use our site. These are analytics cookies that do not identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request deletion of your personal data
  • Opt out of analytics tracking (see Section 6)

To exercise any of these rights, please contact us at [email protected] or call (323) 313-8167.

8. AI Tool Disclosure

This website was built with the assistance of AI tools. Some content on this site may have been generated or enhanced using AI. All service information, pricing, and contact details are verified and maintained by Screen Masters.

9. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page indicates when it was last updated. Continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this privacy policy, please contact us:

Screen Masters (Screen Master Plus Door & Window)

Los Angeles, CA

Phone: (323) 313-8167

Email: [email protected]